Returns & Exchanges

At peonlyshop, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day window for returns and exchanges on items in their original condition.

1

Initiate Your Request

Contact our customer support team or log into your account portal to submit a return request with your order number and reason for return.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

4

Receive Refund or Exchange

Once your return is inspected at our warehouse, we will process your refund to the original payment method or ship your replacement item within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing